{"id":158128,"date":"2024-03-21T18:59:31","date_gmt":"2024-03-21T23:59:31","guid":{"rendered":"https:\/\/www.junglescout.com\/?post_type=article&p=158128"},"modified":"2024-11-06T17:29:49","modified_gmt":"2024-11-06T22:29:49","slug":"jungle-scout-vs-helium-10","status":"publish","type":"article","link":"https:\/\/www.junglescout.com\/resources\/articles\/jungle-scout-vs-helium-10\/","title":{"rendered":"Jungle Scout vs. Helium 10: A Comprehensive Review for New & Experienced Amazon Sellers"},"content":{"rendered":"\n

More than half of Amazon sellers<\/a> use one of these tools: Jungle Scout or Helium 10. <\/p>\n\n\n\n

Some say the products are similar. Others are loyal supporters of one over the other for a wide variety of reasons. <\/p>\n\n\n\n

Which has more accurate data? How about seller support? Which tool rolls out helpful new features to help sellers keep up with Amazon?<\/p>\n\n\n\n

In this in-depth guide, we’ll compare Jungle Scout and Helium 10’s features, pricing, and accuracy, helping you decide which is the best Amazon FBA tool for your business.<\/p>\n\n\n\n

Of course, take it with a grain of salt that we are Jungle Scout<\/em>. Obviously, we believe in our own product  — that’s why we use it for our own Amazon businesses — but we’re here to provide a clear, neutral comparison of Jungle Scout and Helium 10 so you can be the judge.<\/p>\n\n\n\n

Jungle Scout or Helium 10? To find out, read on, or check out this video<\/a>.<\/p>\n\n\n\n

Sales estimate accuracy: Helium 10 vs. Jungle Scout<\/h2>\n\n\n\n

Amazon sellers need accurate data to guide their decisions. This section will help you understand which tool offers more accurate sales estimates, a critical factor for both new and experienced Amazon sellers.<\/p>\n\n\n\n

Jungle Scout was founded as a product research tool and has the longest history of data aggregation and analysis, allowing it to provide the most accurate models today. Data is core to all that Jungle Scout does: Our data scientists, data engineers, and dedicated product development team ensure data accuracy and data-driven decisions to provide customers with the most helpful insights and best Amazon selling platform. <\/p>\n\n\n\n

In fact, we’ve run countless tests and case studies<\/a> to monitor our own data accuracy, and we come out on top time and time again.<\/p>\n\n\n\n

Jungle Scout has the highest accuracy and lowest margin of error of any Amazon seller software.<\/p>\n\n\n\n

<\/p>\n\n\n\n

The result? <\/p>\n\n\n\n

Jungle Scout has the most robust and accurate Amazon data in the industry. In fact, it’s 14% more accurate than Helium 10’s data. <\/p>\n\n\n\n

What that looks like in terms of actual financial risk:<\/p>\n\n\n\n

Jungle Scout’s accuracy<\/h3>\n\n\n\n

Let’s say we found a product to sell on Amazon using Jungle Scout. We know that Jungle Scout has an 84.1% accuracy rate. <\/p>\n\n\n\n

Our data says that the product is moving an estimated 500 units per month, so we find a supplier in China that can make the item for $5 each and spend $7,500 on three months of inventory.<\/p>\n\n\n\n

Considering Jungle Scout’s 15.9% margin of error (ie. 100% minus the 84.1% accuracy rate) regarding the sales estimate for the product, that means there’s a roughly 16% chance that the listing will underperform in some way—it could sell half of its inventory or none at all.<\/p>\n\n\n

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\n “I have tested JS accuracy vs other software vs my own sales and JS is always the closest to my own sales, so I trust it when looking at potential products.”\n<\/span>\n – Jamie R.<\/span> <\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n<\/div>\n\n\n\n

Helium 10’s accuracy<\/h3>\n\n\n\n

At 74%, Helium 10’s accuracy is lower than Jungle Scout’s, so its margin of error is higher. Let’s say we find a product that Helium 10 says will sell 500 units per month. And, just as before, we find a manufacturer that will make it for $5 per unit and buy three months of stock for $7,500.<\/p>\n\n\n\n

Because Helium 10 has a margin of error of 26%, we’re now working with an estimate that’s 12% less<\/em> accurate than Jungle Scout’s. <\/p>\n\n\n\n

That may not sound like a huge difference at first, until we remember the thousands of dollars we paid on inventory—plus all the time we spent negotiating with our supplier<\/a>, optimizing the listing<\/a>, and advertising<\/a> it on and off Amazon<\/a>. <\/p>\n\n\n\n

Advantage: Jungle Scout<\/h4>\n\n\n\n

Jungle Scout was the first Amazon research tool on the market, debuting in February of 2015, two years before Helium 10 launched. Not only is Jungle Scout more established in the Amazon selling space, this extended time frame has allowed the Jungle Scout data models to become even more trained and accurate. <\/p>\n\n\n\n

Jungle Scout’s 84.1% accuracy is notably higher than Helium 10’s 74% accuracy, and that 14% difference exposes your business to more risk. <\/p>\n\n\n\n

You’re risking money each time you rely on data that is inaccurate. A 14% difference in accuracy could mean fewer sales, less revenue or increased costs. <\/p>\n\n\n

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Industry-leading Amazon intelligence for FBA sellers. Get started with Jungle Scout.<\/h6>\n
\n Get started<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n\n

Search volume accuracy: Jungle Scout vs. Helium 10 for keyword research<\/h2>\n\n\n\n

Accurate keyword research is vital for optimizing product listings and ensuring your products meet customer demand.<\/p>\n\n\n\n

If you have a brand enrolled in Brand Registry<\/a>, you have access to a new tool in Seller Central called Search Query Performance (SQP). Amazon SQP provides insights into your brand’s search term performance with data such as search volume, click-through rate, add to cart rate, purchase rate, and more. <\/p>\n\n\n\n

We were interested in comparing the accuracy of both Jungle Scout’s Keyword Scout<\/a> tool and Helium 10’s Magnet tool to Amazon SQP. Having the most accurate alignment with Amazon SQP means feeling confident in the decisions you make about your Amazon business. If you rely on inaccurate data, you may underestimate or overestimate the demand for your products.<\/p>\n\n\n\n

Keyword Accuracy Analysis<\/h4>\n\n\n\n

We compared the monthly keyword search volume data in each tool to the search volume Amazon provides in SQP and found that Keyword Scout was much more accurate than Helium 10’s keyword tool. <\/p>\n\n\n\n

On average, Keyword Scout showed a 10.93% difference from the search volume provided by Amazon, and Helium 10 showed a -58.38% difference. <\/p>\n\n\n\n

See the data below. <\/h6>\n\n\n\n

We chose select keywords because Amazon’s Search Query Performance tool only shows the search volume for keywords of your brand registered Brands. At Jungle Scout, we sell reusable dog pee pads<\/a>, among other products under our brand Jungle Creations, as part of our Million Dollar Case Study<\/a> which donates all profits from our product sales to charity. <\/p>\n\n\n\n

Keyword<\/th>Amazon<\/th>JS<\/th>H10<\/th>JS Difference<\/th>H10 Difference<\/th><\/tr><\/thead>
potty pads<\/td>10,515<\/td>10,800<\/td>11,393<\/td>-2.71%<\/td>-8.35%<\/td><\/tr>
washable pee pads for dogs<\/td>14,793<\/td>13,159<\/td>20,272<\/td>11.05%<\/td>-37.04%<\/td><\/tr>
reusable puppy pads<\/td>2,187<\/td>2,206<\/td>2,466<\/td>-0.87%<\/td>-12.76%<\/td><\/tr>
reusable pee pads for dogs<\/td>3,719<\/td>2,930<\/td>6,524<\/td>21.22%<\/td>-75.42%<\/td><\/tr>
reusable puppy pads waterproof<\/td>532<\/td>366<\/td>784<\/td>31.20%<\/td>-47.37%<\/td><\/tr>
pee pads for dogs washable<\/td>1,151<\/td>986<\/td>1,790<\/td>14.34%<\/td>-55.52%<\/td><\/tr>
dog pee pads<\/td>24,369<\/td>25,461<\/td>31,110<\/td>-4.48%<\/td>-27.66%<\/td><\/tr>
washable pee pads<\/td>2,214<\/td>1,812<\/td>20,272<\/td>18.16%<\/td>-815.63%<\/td><\/tr>
washable dog pads<\/td>602<\/td>641<\/td>856<\/td>-6.48%<\/td>-42.19%<\/td><\/tr>
puppy pads reusable<\/td>247<\/td>150<\/td>34<\/td>39.27%<\/td>86.23%<\/td><\/tr>
large puppy pads<\/td>2,205<\/td>2,247<\/td>2,464<\/td>-1.90%<\/td>-11.75%<\/td><\/tr>
reusable potty pads for dogs<\/td>659<\/td>403<\/td>1,179<\/td>38.85%<\/td>-78.91%<\/td><\/tr>
reusable dog pee pads washable<\/td>671<\/td>778<\/td>1,357<\/td>-15.95%<\/td>-102.24%<\/td><\/tr>
washable dog pee pads<\/td>322<\/td>329<\/td>579<\/td>-2.17%<\/td>-79.81%<\/td><\/tr>
puppy pee pads washable<\/td>655<\/td>542<\/td>653<\/td>17.25%<\/td>0.31%<\/td><\/tr>
washable puppy pads<\/td>1,693<\/td>1,671<\/td>2,351<\/td>1.30%<\/td>-38.87%<\/td><\/tr>
reusable pee pads<\/td>882<\/td>944<\/td>1,386<\/td>-7.03%<\/td>-57.14%<\/td><\/tr>
puppy playpen for small dogs<\/td>2,158<\/td>1,704<\/td>491<\/td>21.04%<\/td>77.25%<\/td><\/tr>
pee pads for dogs<\/td>45,519<\/td>48,749<\/td>61,833<\/td>-7.10%<\/td>-35.84%<\/td><\/tr>
pee pads<\/td>22,672<\/td>23,256<\/td>25,171<\/td>-2.58%<\/td>-11.02%<\/td><\/tr>
dog crate floor protector<\/td>1,374<\/td>1,271<\/td>1,181<\/td>7.50%<\/td>14.05%<\/td><\/tr>
whelping supplies<\/td>12,715<\/td>3,754<\/td>3,133<\/td>70.48%<\/td>75.36%<\/td><\/tr><\/tbody>
<\/td><\/td><\/td>Average:<\/strong><\/td>10.93%<\/strong><\/td>-58.38%<\/strong><\/td><\/tr><\/tfoot><\/table>
*Monthly search volume<\/em><\/figcaption><\/figure>\n\n\n\n

When choosing a tool for your Amazon business, make sure that you take into account the accuracy of the data. If a tool often overestimates the search volume for your keywords, it may cause you to invest in a product that doesn’t have the demand you thought it did. <\/p>\n\n\n

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Get started with Jungle Scout's accurate Amazon data today.<\/h6>\n
\n Get started<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n\n

Features: Helium 10 vs. Jungle Scout<\/h2>\n\n\n\n

Features, tools, capabilities… whatever you want to call them, we want to make sure you can do the following important things to help your Amazon business thrive.<\/p>\n\n\n\n

Jungle Scout and Helium 10 both offer all features in a single product, so everything you see here (and then some) are included in the product at no additional cost.<\/p>\n\n\n\n

Feature<\/th>Jungle Scout<\/th>Helium 10<\/th><\/tr><\/thead>
Product Research<\/a><\/td>✅<\/td>✅<\/td><\/tr>
Keyword Research<\/a><\/td>✅<\/td>✅<\/td><\/tr>
Keyword Rank Tracker<\/a><\/td>✅<\/td>✅<\/td><\/tr>
Profit & Sales Tracking<\/a><\/td>✅<\/td>✅<\/td><\/tr>
Request Reviews in One Click<\/a><\/td>✅<\/td>✅<\/td><\/tr>
Product Tracking<\/a><\/td>✅<\/td>◐<\/td><\/tr>
Listing Builder<\/a> (with AI)<\/td>✅<\/td>✅<\/td><\/tr>
Opportunity Finder<\/a><\/td>✅<\/td>◐<\/td><\/tr>
Inventory Manager<\/a><\/td>✅<\/td>✅<\/td><\/tr>
Global Supplier Database<\/a><\/td>✅<\/td>x<\/td><\/tr>
Opportunity Score<\/a><\/td>✅<\/td>x<\/td><\/tr>
Chrome Browser Extension<\/a> <\/td>✅<\/td>✅<\/td><\/tr>
Product Launch Service<\/a><\/td>✅<\/td>x<\/td><\/tr>
Advertising data analytics<\/a><\/td>✅<\/td>✅<\/td><\/tr>
PPC Automation <\/td>x<\/td>✅<\/td><\/tr>
Historical Category Trends<\/a><\/td>✅<\/td>x<\/td><\/tr>
Listing Alerts<\/a><\/td>✅<\/td>✅<\/td><\/tr>
Chat (with AI)<\/td>✅<\/td>x<\/td><\/tr>
Review Analysis (with AI)<\/td>✅<\/td>x<\/td><\/tr>
Profit Analysis (with AI)<\/td>✅<\/td>x<\/td><\/tr>
Mobile App<\/td>x<\/td>✅<\/td><\/tr>
Seller Account Performance Dashboard<\/td>✅<\/td>x<\/td><\/tr>
In-Product Training<\/a> <\/td>✅<\/td>✅<\/td><\/tr>
24\/7 Customer Support <\/td>✅<\/td>x<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

◐ = partial capability<\/p>\n\n\n\n

Advantage: Jungle Scout<\/h4>\n\n\n\n

Unless you’re choosing an all-in-one Amazon seller tool exclusively for automating PPC or to use on a mobile device, Jungle Scout has more (and more complete) features and capabilities than Helium 10. <\/p>\n\n\n\n

User experience comparison: Jungle Scout vs. Helium 10 for Amazon sellers<\/h2>\n\n\n\n

Jungle Scout and Helium 10 obviously have unique user interfaces and user experiences, even when each is trying to help a seller accomplish a similar task. Understanding the user experience of both tools can significantly impact your decision, especially when managing complex Amazon marketplaces.<\/p>\n\n\n\n

For example, when you first sign into Jungle Scout, you will now see the new Home Dashboard that features sales widgets to get a quick overview of how your Amazon business performed over the past 7 days. <\/p>\n\n\n\n

Sellers will be presented with high-level metrics such as total sales, total profits, units sold, ROI, net margin, and more. <\/p>\n\n\n\n

Here’s what each tool looks like for product research:<\/p>\n\n\n\n

Jungle Scout Product Database<\/a><\/h4>\n\n\n\n

<\/p>\n\n\n\n

Jungle Scout’s interface allows you to quickly choose the criteria you’re looking for with plenty of essential filters you’ll need when researching your next product idea. <\/p>\n\n\n\n

Once you hit search, the page is populated with hundreds of products you can dig deeper into. As you scroll through the search results, Product Database will show you the exact criteria you are searching for as well as net price<\/a>, fees, and the option to add to the Product Tracker in one click. <\/p>\n\n\n\n

<\/p>\n\n\n\n

Jungle Scout shows you a product’s seasonal performance within Opportunity Finder<\/a>:<\/p>\n\n\n\n

<\/p>\n\n\n\n

Opportunity Finder also shows top products, which sellers can quickly add to the Product Tracker:<\/p>\n\n\n\n

<\/p>\n\n\n\n

Jungle Scout shows units sold:<\/p>\n\n\n\n

<\/p>\n\n\n\n

Helium 10 Black Box<\/strong><\/h4>\n\n\n\n

With Black Box, you first start out by filling in a few filters to tell the tool what type of product you are looking for. <\/p>\n\n\n\n

After you hit search, Black Box will present you with products that meet your specific criteria. You can also apply additional advanced filters by clicking the Edit Filters button. <\/p>\n\n\n\n

<\/p>\n\n\n\n

A few more filter options include Price Change %, Sales Year Over Year %, Variation Count, and Best Sales Period.<\/p>\n\n\n\n

If you click on the price or the sales number in Black Box, it will bring up a graph that shows you the average price and average daily sales for that particular product. <\/p>\n\n\n\n

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Here’s what each tool looks like for keyword research:<\/p>\n\n\n\n

Jungle Scout Keyword Scout<\/strong><\/a><\/h4>\n\n\n\n

<\/p>\n\n\n\n

Keyword Scout features advanced filters to pinpoint the keywords that will have the biggest impact on your listings and PPC campaigns. Use the provided filters to refine your SEO strategy and gain the edge on your competitors. Keyword Scout allows users to save filters for future searches. <\/p>\n\n\n\n

Another feature is the ability to view historical search volume data for up to two years. Keyword Scout provides a graph to show a full picture of a keyword’s seasonality and popularity over time.<\/p>\n\n\n\n

<\/p>\n\n\n\n

Use Keyword Scout to search for related keywords or to perform a reverse-ASIN search on up to 10 ASINs at a time. <\/p>\n\n\n\n

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Helium 10 Magnet<\/strong><\/h4>\n\n\n\n

Magnet has similar features and filters that Keyword Scout provides. Use the advanced filters to sort through specific keywords that you’re looking for your product listings. <\/p>\n\n\n\n

<\/p>\n\n\n\n

Magnet allows provides a historical search volume graph to view a keyword’s popularity over time.<\/p>\n\n\n\n

Advantage: Both<\/h4>\n\n\n\n

This one is all about preference. “Different strokes for different folks,” as they say. <\/p>\n\n\n

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\n \n“I find Jungle Scout very easy to use – especially with all the tutorials given. The reason I chose JS is because it seemed to be thorough but more user friendly than other programs I’ve seen. It has proven me correct.”\n\n<\/span>\n – Amanda T.<\/span> <\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n<\/div>\n\n\n\n

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AI tools in Jungle Scout vs. Helium 10<\/h2>\n\n\n\n

As artificial intelligence advances, Amazon seller tools such as Jungle Scout and Helium 10 have been creating AI features to help sellers automate certain tasks and accomplish your goals faster. Explore how Jungle Scout and Helium 10 leverage AI to automate tasks, providing insights on which tool offers more innovative solutions.<\/p>\n\n\n\n

Jungle Scout’s AI Tools<\/h3>\n\n\n\n

Jungle Scout’s AI integration, “AI Assist,” leverages the power of artificial intelligence across multiple Jungle Scout tools. Let’s review each one.<\/p>\n\n\n\n

Listing Builder<\/strong><\/h5>\n\n\n\n

AI Assist<\/a> for Listing Builder creates a comprehensive listing in seconds including title, bullet points, and a description using the top options from your keyword bank.<\/p>\n\n\n\n

This AI Assist feature built into Listing Builder helps sellers save time by making the listing optimization process much faster and easier. The tool also helps sellers save money – instead of hiring a listing copywriter, they can use AI Assist to do it for them. <\/p>\n\n\n\n

Within Listing Builder, simply click on the “AI Assist” button next to each component of your listing and the tool will do the rest. <\/p>\n\n\n\n

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Profit Overview<\/strong><\/h5>\n\n\n\n

Jungle Scout’s Sales Analytics<\/a> tool, Profit Overview, now includes AI Assist, which provides a deep dive into your business’s data by revealing key insights into sales, profitability, and valuable suggestions for improvement. <\/p>\n\n\n\n

The AI Assist integration in Profit Overview tool is essentially your personal “CFO,” sifting through revenue, net profit, net margin, gross profit, fees, COGS, units sold, and other data to provide you with recommendations for further action. <\/p>\n\n\n\n

For example, if the profit margin on one of your profits started to dip, AI Assist can help you uncover reasons your product is not performing well, such as high returns, high cost of goods sold (COGS), or high PPC fees.<\/p>\n\n\n\n

<\/p>\n\n\n\n

Review Analysis<\/strong><\/h5>\n\n\n\n

Combing through your product reviews one by one to gather common themes among your customers is a long, time-consuming task. Jungle Scout’s Review Analysis tool helps sellers identify common pain points to address based on product reviews. <\/p>\n\n\n\n

Within Review Analysis, sellers can also research and analyze competitors’ product reviews with AI Assist to help figure out key differentiators for the next product they are researching. <\/p>\n\n\n\n

The tool automatically scans through the reviews of a specific ASIN and provides you with an in-depth, actionable analysis as how to improve the product, how to beat the product as a competitor, how the product compares to competitive products, trends, and the most common positive and negative reviews. <\/p>\n\n\n\n

<\/p>\n\n\n\n

AI Assist Chat<\/strong><\/h5>\n\n\n\n

Jungle Scout’s AI Assist Chat understands your unique questions and concerns and provides users with high-level support whether they need help with our tools or are looking for answers to a specific Amazon seller-related question. <\/p>\n\n\n\n

For example, if you need help figuring out how to find a good product to sell on Amazon, you can ask AI Assist Chat for some advice. In just a few seconds, the tool will have a detailed answer for you, where you can continue to follow up and ask it more questions. <\/p>\n\n\n\n

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Helium 10’s AI Tools<\/h3>\n\n\n\n

Helium 10 has also been working on new AI tools to help sellers automate certain tasks. <\/p>\n\n\n\n

Listing Builder<\/strong><\/h5>\n\n\n\n

Similar to Jungle Scout’s Listing Builder AI Assist, Helium 10 also has an AI-powered listing copywriting tool that helps sellers write their listings faster. <\/p>\n\n\n\n

According to Helium 10, their Listing Builder is integrated with ChatGPT and helps save sellers time by generating SEO optimized content in minutes. <\/p>\n\n\n\n

With their tool, you can also import your keyword lists into Listing Builder so the tool knows which keywords to add to the listing copy. <\/p>\n\n\n\n

Adtomic<\/strong><\/h5>\n\n\n\n

Helium 10’s Adtomic tool is an AI-Powered Amazon PPC solution that helps sellers create, manage, and optimize their PPC campaigns. With the use of AI, Adtomic helps deliver precise keyword bid suggestions to improve your products visibility in the search results. <\/p>\n\n\n\n

Advantage: Jungle Scout<\/h4>\n\n\n\n

While both Jungle Scout and Helium 10 have AI-powered seller tools, Jungle Scout has more to help sellers gain instant and actionable insights on how to grow their Amazon business. Jungle Scout’s AI Tools provide sellers  a detailed breakdown of their performance, recommendations on how to improve their sales and profitability, and immediate support for any questions or concerns they have about selling on Amazon. <\/p>\n\n\n

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Automated your Amazon FBA business with Jungle Scout's AI seller tools.<\/h6>\n
\n Get started<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n\n

API access: Jungle Scout vs. Helium 10<\/h2>\n\n\n\n

What if you had a way to build your own custom tools and resources using Jungle Scout data. Having API access allows you to build your own solution from scratch, enhancing efficiency and personalization for your Amazon business.<\/p>\n\n\n\n

READ MORE | <\/strong>10 Ways to Leverage Jungle Scout’s API and Boost Efficiency<\/a><\/p>\n\n\n\n

Jungle Scout API Access<\/h3>\n\n\n\n

All Jungle Scout subscribers now have access to the Jungle Scout API<\/a>, where users can build infinite tools and resources using the industry-leading Amazon intelligence data.<\/p>\n\n\n\n

The first 100 API requests are free, as long as you have an active Jungle Scout account. Users can pull data like keyword search estimates, share of voice, estimated sales, and pricing trends. <\/p>\n\n\n\n

Helium 10 does not offer API access. <\/p>\n\n\n\n

Advantage: Jungle Scout<\/h4>\n\n\n\n

Jungle Scout takes the win here as Helium 10 does not offer API access to its users. No matter if you have the basic plan or the professional plan, all Jungle Scout users receive the first 100 API requests for free to test out the API. If you need more, users can purchase an API subscription. <\/p>\n\n\n\n

READ MORE | <\/strong>How Scrappy FBA Sellers Can Automate Their Business Insights<\/a><\/p>\n\n\n\n

Expertise & experience: Jungle Scout vs. Helium 10<\/h2>\n\n\n\n

Jungle Scout was the first Amazon seller solution to market and was made by sellers for sellers. <\/p>\n\n\n\n

Jungle Scout’s founder and CEO Greg Mercer<\/a> is an 8-figure Amazon seller who started Jungle Scout to help other entrepreneurs build successful businesses and find financial freedom on Amazon. He was named the Best Amazon Expert<\/a> in The Seller Awards, has been a two-time finalist for EY’s Entrepreneur of the Year, and a two-time Top 50 SaaS CEO<\/a> honoree.<\/p>\n\n\n

\n \"\"\n <\/figure>\n\n\n\n

Greg grew Jungle Scout as largely a team of Amazon sellers who own and operate their own Amazon businesses around the world. This includes everyone from developers, marketers, customer success and training specialists, product managers, executives, and more.<\/p>\n\n\n\n

Further, many of the Jungle Scout team have a hand in the Million Dollar Case Study<\/a>, a program in which the team finds, sources, and sells a product on Amazon together, walking through the steps to help new sellers understand the process in detail. (And yes, the team has sold more than $1 million and donated all profits to charity.)<\/p>\n\n\n\n

Helium 10 has a smaller team overall, though appears to have invested in growing a team of Amazon sellers\/experts within their product team. <\/p>\n\n\n\n

Advantage: Both<\/h4>\n\n\n\n

Jungle Scout’s expertise and experience is extensive and clear, and we estimate Jungle Scout gets the distinct advantage here. But as we are not employees of Helium 10 ourselves, we respectfully leave it as a draw.<\/p>\n\n\n

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Take your Amazon FBA business to the next level with Jungle Scout.<\/h6>\n
\n Get started<\/a>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n\n

Which offers better customer support? Helium 10 or Jungle Scout<\/h2>\n\n\n\n

Customer support can be a dealbreaker. This section reviews each tool’s support quality, training libraries, and community resources.<\/p>\n\n\n\n

Jungle Scout’s Customer Support team is top rated, staffed by Amazon seller experts, and available 24\/7\/365. The team of more than 20 customer support representatives answers product-related questions, related to Amazon policies, updates and changes. They ensure sellers have the information they need to launch and maintain a successful online business.<\/p>\n\n\n\n

Jungle Scout users also have access to Academy<\/a>, a comprehensive training library covering every step of the seller journey. Academy features hundreds of videos (and new content added all the time) that not only helps sellers make the most of Jungle Scout’s technology, but also teaches how to sell on Amazon.<\/p>\n\n\n\n

Further, the vast majority of Jungle Scout’s resources are free and available to everyone, including:<\/p>\n\n\n\n