{"id":131306,"date":"2023-06-14T12:00:16","date_gmt":"2023-06-14T17:00:16","guid":{"rendered":"https:\/\/www.junglescout.com\/?p=131306"},"modified":"2024-01-17T17:46:17","modified_gmt":"2024-01-17T22:46:17","slug":"amazon-seller-metrics","status":"publish","type":"post","link":"https:\/\/www.junglescout.com\/blog\/amazon-seller-metrics\/","title":{"rendered":"The 8 Most Important Amazon KPIs for FBA Sellers"},"content":{"rendered":"<!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body><p><span style=\"font-weight: 400;\">As an Amazon seller, it&rsquo;s critical to track various KPIs (key performance indicators) in order to understand how your business performs and make necessary adjustments to improve your results. You can&rsquo;t just guess or think your business is performing well!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By tracking Amazon KPIs, you will have a solid understanding of the performance of each one of your products, your business performance as a whole, and the health of your Amazon account.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this article, we&rsquo;ll explore the most important Amazon seller performance metrics you should be tracking to ensure your business is performing at the highest level.<\/span><\/p>\n<ol>\n<li><a href=\"#1\">Conversion rate<\/a><\/li>\n<li><a href=\"#2\">Keyword ranking<\/a><\/li>\n<li><a href=\"#3\">Inventory Performance Index<\/a><\/li>\n<li><a href=\"#4\">TACos<\/a><\/li>\n<li><a href=\"#5\">RoAS<\/a><\/li>\n<li><a href=\"#6\">ACoS<\/a><\/li>\n<li><a href=\"#7\">Amazon fees<\/a><\/li>\n<li><a href=\"#8\">Account health<\/a><\/li>\n<\/ol>\n<h2 id=\"1\"><b>1. Conversion rate<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Your conversion is arguably one of the most important KPIs to track for each of the products you sell on Amazon. Conversion rate is the percentage of visitors who purchased your product after visiting your product listing.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you have a low conversion rate, this means that something is deterring a potential customer from making a purchase. It could be too high of a price, poor <\/span><a href=\"https:\/\/www.junglescout.com\/blog\/amazon-product-photography\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">product images<\/span><\/a><span style=\"font-weight: 400;\">, missing product information through your listing copy, bad reviews, and so on.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here&rsquo;s how to find your Amazon conversion rate for each product in Seller Central:<\/span><\/p>\n<p><b>Step 1: <\/b><span style=\"font-weight: 400;\">In Seller Central, go to Reports &gt; Business Reports<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-131315\" src=\"https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-business-reports.png\" alt=\"\" width=\"653\" height=\"500\" srcset=\"https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-business-reports.png 896w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-business-reports-300x230.png 300w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-business-reports-855x655.png 855w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-business-reports-570x436.png 570w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-business-reports-285x218.png 285w\" sizes=\"(max-width: 653px) 100vw, 653px\"><\/p>\n<p><b>Step 2: <\/b><span style=\"font-weight: 400;\">On the left-hand side, click on &ldquo;Detail Page Sales and Traffic By Child Item&rdquo;<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-131323\" src=\"https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-dashboards.png\" alt=\"\" width=\"198\" height=\"500\" srcset=\"https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-dashboards.png 380w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-dashboards-119x300.png 119w\" sizes=\"(max-width: 198px) 100vw, 198px\"><\/p>\n<p><b>Step 3:<\/b><span style=\"font-weight: 400;\"> Look for the column labeled &ldquo;Unit session percentage.&rdquo; That&rsquo;s what Amazon calls the conversion rate.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-131363\" src=\"https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-session-percentage.png\" alt=\"\" width=\"164\" height=\"500\" srcset=\"https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-session-percentage.png 214w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-session-percentage-98x300.png 98w\" sizes=\"(max-width: 164px) 100vw, 164px\"><\/p>\n<p><span style=\"font-weight: 400;\">It&rsquo;s essential as an Amazon seller to keep track of your unit session percentage to sell how well each product performs.&nbsp;<\/span><\/p>\n<h3><b>What is a good conversion rate?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">You may wonder what a &ldquo;good&rdquo; conversion rate is or what you should look for in your products. A &ldquo;good&rdquo; conversion rate is subjective and dependent on your business goals, but there are some averages that help us determine what a good conversion rate is.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">On Amazon, a good average conversion rate can be around 10% &ndash; while on an ecommerce website, such as a <\/span><a href=\"https:\/\/www.junglescout.com\/blog\/amazon-fba-vs-shopify\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Shopify<\/span><\/a><span style=\"font-weight: 400;\"> store, the average conversion rate is around 1-3%.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your products are below that 10% mark, there is room for improvement. If you are above that, that is usually a good indication that your products are performing well.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To learn more about your conversion rate and how to increase it, check out our recent article: <\/span><a href=\"https:\/\/www.junglescout.com\/blog\/increase-amazon-conversion-rates\/\" target=\"_blank\" rel=\"noopener\"><b>How to Increase Your Amazon Conversion Rate in 2023<\/b><\/a><\/p>\n<h2 id=\"2\"><b>2. Keyword ranking&nbsp;<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">This performance metric shows how high your products are ranked in Amazon&rsquo;s search results when a customer searches for a particular keyword. A high keyword ranking means that potential customers are more likely to see your products, which can lead to more sales.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In a perfect world, you&rsquo;d want your product to appear high on the first page of the search for each of your main keywords. That way, no matter how customers search for your type of product, it will appear high in the search results.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-131331\" src=\"https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-keyword-ranking.png\" alt=\"\" width=\"515\" height=\"500\" srcset=\"https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-keyword-ranking.png 986w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-keyword-ranking-300x291.png 300w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-keyword-ranking-855x831.png 855w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-keyword-ranking-570x554.png 570w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-keyword-ranking-285x277.png 285w\" sizes=\"(max-width: 515px) 100vw, 515px\"><\/p>\n<p><span style=\"font-weight: 400;\">The products circled feature the top four positions for the keyword &ldquo;boat trash can.&rdquo; The products above are <\/span><a href=\"https:\/\/www.junglescout.com\/blog\/amazon-sponsored-product-ads\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Sponsored Product Ads<\/span><\/a><span style=\"font-weight: 400;\"> targeting that keyword.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The majority of shoppers won&rsquo;t go past page one when shopping on Amazon, so your products must rank higher within the search results for each specific keyword you are targeting.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What we&rsquo;re talking about here is different from your <\/span><a href=\"https:\/\/www.junglescout.com\/blog\/amazon-best-sellers-rank\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Best Sellers Rank<\/span><\/a><span style=\"font-weight: 400;\">. BSR tracks the overall rank of your product within a category. Keyword ranking shows the position of your product in the search results for each search query on Amazon.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Track the rankings of each individual keyword you want to be seen for. You can do this with <\/span><a href=\"https:\/\/www.junglescout.com\/features\/rank-tracker\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Jungle Scout&rsquo;s Rank Tracker<\/span><\/a><span style=\"font-weight: 400;\"> tool.&nbsp;<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-131347\" src=\"https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-rank-tracker.png\" alt=\"\" width=\"750\" height=\"349\" srcset=\"https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-rank-tracker.png 1999w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-rank-tracker-300x139.png 300w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-rank-tracker-1024x476.png 1024w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-rank-tracker-1536x714.png 1536w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-rank-tracker-1140x530.png 1140w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-rank-tracker-855x397.png 855w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-rank-tracker-570x265.png 570w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-rank-tracker-285x132.png 285w\" sizes=\"(max-width: 750px) 100vw, 750px\"><\/p>\n<p><span style=\"font-weight: 400;\">Use Rank Tracker to monitor keyword rankings over time and find out which keywords are influencing your listings &mdash; and your competitors&rsquo;.<\/span><\/p>\n<h2 id=\"3\"><b>3. Inventory Performance Index (IPI)<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you are an <\/span><a href=\"https:\/\/www.junglescout.com\/blog\/what-is-amazon-fba\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">FBA seller<\/span><\/a><span style=\"font-weight: 400;\">, you will have an IPI score. IPI score is a unique-to-Amazon seller metric that measures of how well you&rsquo;re <\/span><a href=\"https:\/\/www.junglescout.com\/blog\/amazon-inventory-management\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">managing your FBA inventory<\/span><\/a><span style=\"font-weight: 400;\">. A high IPI means that you&rsquo;re selling your products quickly and efficiently, while a low IPI means that you have too much inventory or that your products are not selling well.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Keeping track of your IPI score will help you understand your overall inventory performance to ensure your products are selling well and that you are not overstocked.&nbsp;<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-131339\" src=\"https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-plan-inventory.png\" alt=\"\" width=\"750\" height=\"264\" srcset=\"https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-plan-inventory.png 1820w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-plan-inventory-300x105.png 300w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-plan-inventory-1024x360.png 1024w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-plan-inventory-1536x540.png 1536w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-plan-inventory-1140x401.png 1140w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-plan-inventory-855x301.png 855w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-plan-inventory-570x200.png 570w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-plan-inventory-285x100.png 285w\" sizes=\"(max-width: 750px) 100vw, 750px\"><\/p>\n<p><span style=\"font-weight: 400;\">The top influencing factors for your IPI score are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Excess inventory<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/www.junglescout.com\/blog\/sell-through-rate\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Sell-through rate<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">In-stock rate<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Stranded inventory&nbsp;<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If one of those factors exceeds Amazon&rsquo;s healthy target rate, it will be yellow or red.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To learn more about your IPI score and how to manage your inventory properly, check out this article: <\/span><a href=\"https:\/\/www.junglescout.com\/blog\/amazon-inventory-management\/\" target=\"_blank\" rel=\"noopener\"><b>Amazon Inventory Management 2023 Guide<\/b><\/a><\/p>\n<h2 id=\"4\"><b>4. TACoS<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Your TACoS, or total advertising cost of sale, is an important Amazon seller metric to keep track of because it helps you fully understand the impact your advertising has on your overall Amazon business.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">TACoS is a metric to measure your <\/span><a href=\"https:\/\/www.junglescout.com\/blog\/amazon-ppc-best-practices\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">PPC<\/span><\/a><span style=\"font-weight: 400;\"> ad spend relative to your total sales revenue, including ad sales <\/span><i><span style=\"font-weight: 400;\">and<\/span><\/i><span style=\"font-weight: 400;\"> organic sales.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If your ad campaigns are performing well, that will likely improve the organic sales of your products &ndash; thus giving you a lower TACoS.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To learn more about TACoS, how to calculate it, and how to lower it, check out this article: <\/span><a href=\"https:\/\/www.junglescout.com\/blog\/amazon-tacos\/\" target=\"_blank\" rel=\"noopener\"><b>What Is Amazon TACoS (Total Advertising Cost of Sale)?<\/b><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Or, check out this video on the Jungle Scout YouTube channel:<\/span><\/p>\n<p class=\"embed-responsive embed-responsive-16by9\"><iframe loading=\"lazy\" title=\"The Truth About Amazon Profitability (Track THIS One Metric)\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/A3b81N-zSq0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen class=\"embed-responsive-item\"><\/iframe><\/p>\n<h2 id=\"5\"><b>5. RoAS<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">RoAS stands for Return on Advertising Spend and is a performance metric that measures how much revenue you&rsquo;ve made in sales for each dollar you&rsquo;ve spent on ads. Basically, it tells you whether or not your ad campaign is running profitably.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The higher your RoAS, the more profitable your ad campaigns are. This metric is important to track because if you&rsquo;re spending money on advertising for your products on Amazon, you want to be sure they&rsquo;re performing well.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Luckily, Amazon will show you your RoAS in your Campaign Manager in Seller Central.&nbsp;<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-131355\" src=\"https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-roas.png\" alt=\"\" width=\"750\" height=\"216\" srcset=\"https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-roas.png 1999w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-roas-300x86.png 300w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-roas-1024x295.png 1024w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-roas-1536x442.png 1536w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-roas-1140x328.png 1140w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-roas-855x246.png 855w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-roas-570x164.png 570w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-roas-285x82.png 285w\" sizes=\"(max-width: 750px) 100vw, 750px\"><\/p>\n<p><span style=\"font-weight: 400;\">To learn more about RoAS and how to improve it, check out this article: <\/span><a href=\"https:\/\/www.junglescout.com\/blog\/amazon-roas\/\" target=\"_blank\" rel=\"noopener\"><b>What&rsquo;s a Good Amazon RoAS?&nbsp;<\/b><\/a><\/p>\n<h2 id=\"6\"><b>6. ACoS<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">ACoS stands for advertising cost of sale and is similar to TACoS. However, ACoS only measures the profitability of your advertising campaigns, while TACoS measures your ad sales and organic sales.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">ACoS is a key metric used exclusively by Amazon sellers to figure out how their ad campaigns are performing.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A lower ACoS generally is considered to be better, as it indicates that you are spending less money on advertising to generate the same amount of sales.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, your ideal ACoS will vary depending on your product costs, advertising goals, and budget.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To learn more about ACoS and how to calculate it, check out this article: <\/span><a href=\"https:\/\/www.junglescout.com\/blog\/amazon-acos-why-its-important\/\" target=\"_blank\" rel=\"noopener\"><b>ACoS on Amazon: What It Is &amp; How to Calculate<\/b><\/a><\/p>\n<h2 id=\"7\"><b>7. Amazon fees<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Ah, Amazon fees. Whether you sell via <\/span><a href=\"https:\/\/www.junglescout.com\/blog\/amazon-fba-vs-fbm\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">FBA or FBM<\/span><\/a><span style=\"font-weight: 400;\">, you will pay some kind of fee to Amazon. Every seller on Amazon will pay a referral fee which will not change, but if you fulfill any orders through FBA, you will be responsible for FBA fees, which Amazon does change every so often.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Strictly speaking, fees aren&rsquo;t really Amazon seller performance metrics &mdash; but as an FBA seller, you need to keep track of your Amazon fees to ensure that you&rsquo;re making a profit on each sale. This is also a good way to ensure Amazon is not accidentally overcharging you for fulfillment or storage.&nbsp;<\/span><\/p>\n<p><b>READ MORE | <\/b><a href=\"https:\/\/www.junglescout.com\/blog\/how-to-reduce-fba-fees\/\" target=\"_blank\" rel=\"noopener\"><b>How to Reduce Amazon FBA Fees: 13 Tips for 2023<\/b><\/a><\/p>\n<p><span style=\"font-weight: 400;\">If you want to sell on Amazon, fees are just a part of selling on the platform. As long as you fully understand all of the fees you may pay, you will have no problem running a profitable Amazon business.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Want to learn more about all of Amazon&rsquo;s fees? Check out this article: <\/span><a href=\"https:\/\/www.junglescout.com\/blog\/amazon-fba-fees\/\" target=\"_blank\" rel=\"noopener\"><b>Amazon FBA Fees: How They Work and How to Profit as a Seller<\/b><\/a><\/p>\n<h2 id=\"8\"><b>8. Account health&nbsp;<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Your Amazon Seller account health is a very important seller metric to keep an eye on because if there is anything wrong, it could mean a potential account suspension.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your account health consists of three primary factors:&nbsp;<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer service performance and order defect rate<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Product policy compliance<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Shipping performance<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you are an FBM seller, you must keep an eye on your customer service performance and shipping performance as you want to be sure you are answering customer questions, shipping on time, and providing valid tracking information.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To find your account health in Seller Central, go to the Performance tab and click on Account Health.&nbsp;<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-131307\" src=\"https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-account-health.png\" alt=\"\" width=\"750\" height=\"294\" srcset=\"https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-account-health.png 1999w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-account-health-300x118.png 300w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-account-health-1024x401.png 1024w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-account-health-1536x602.png 1536w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-account-health-1140x447.png 1140w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-account-health-855x335.png 855w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-account-health-570x223.png 570w, https:\/\/www.junglescout.com\/wp-content\/uploads\/2023\/06\/amazon-seller-metrics-account-health-285x112.png 285w\" sizes=\"(max-width: 750px) 100vw, 750px\"><\/p>\n<p><span style=\"font-weight: 400;\">Monitor your account for any policy violation, late shipments, or other factors that could negatively affect your account health.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To learn more about your Amazon Seller account health and how to avoid a suspended account, check out this article: <\/span><a href=\"https:\/\/www.junglescout.com\/blog\/amazon-account-suspensions\/\" target=\"_blank\" rel=\"noopener\"><b>How to Avoid and Appeal Suspended Seller Accounts<\/b><\/a><\/p>\n<h2><b>Are you tracking these Amazon seller metrics?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">As an Amazon seller, you need to be sure you are tracking these metrics to ensure your business is running smoothly and, most importantly, profitably.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Are there other performance metrics you track that we didn&rsquo;t mention? Let us know in the comments! <\/span><\/p>\n<\/body><\/html>\n","protected":false},"excerpt":{"rendered":"<p>As an Amazon seller, it&rsquo;s critical to track various KPIs (key performance indicators) in order to understand how your business performs and make necessary adjustments to improve your results. You can&rsquo;t just guess or think your business is performing well! By tracking Amazon KPIs, you will have a solid understanding&#8230;<br \/><a class=\"js-read-more\" href=\"https:\/\/www.junglescout.com\/blog\/amazon-seller-metrics\/\">Read More<\/a><\/p>\n","protected":false},"author":70,"featured_media":131371,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"footnotes":""},"categories":[519,988,1],"tags":[1673,1624,978,994,1394,1676],"customer-segment":[1434,1609],"content-type":[1424],"topic":[1445,1446,1451,1456,1474],"feature":[1585],"product":[],"seller-activity-pain-point":[1505,1519,1534],"persona":[1477,1478],"customer-type":[],"data":[1545],"other-tag":[1554,1566,1564],"business-model":[],"platform":[1427,1494],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.9 (Yoast SEO v24.5) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>8 Amazon KPIs for FBA Sellers in 2023 - Jungle Scout<\/title>\n<meta name=\"description\" content=\"Amazon sellers have access to a lot of information; which Amazon KPIs are the most important ones to make informed decisions? 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